Microsoft outage disrupts state email in Cyprus, core services unaffected
A worldwide Microsoft故障 has hit email communication across Cyprus's public sector, but CY Login and other key digital systems are running normally, the deputy ministry says.
Email traffic in Cyprus's public sector has been disrupted by a Microsoft outage that is affecting organisations around the world, according to Deputy Minister of Research, Innovation and Digital Policy Nicodemos Damianou. As Cyprus News Agency reports, he said in a written statement that essential state systems, including the CY Login service used for online government transactions, continue to operate as usual.
The fault centres on email along with Teams and Copilot, Damianou explained, and does not represent a general collapse of Microsoft's platforms. Departments that need to reach each other urgently can fall back on other contact channels and the eOasis system for exchanging files and handling documents.
Damianou added that authorities are in ongoing contact with Microsoft over repairs, and that messages held up by the glitch are expected to be delivered with a delay. He also drew a line between electronic communication problems and the functioning of core digital services, noting that banks' main operations and customer service had carried on without serious issues.
What it means for residents
The disruption is mostly about correspondence rather than access: government portals should still let you log in and submit requests, but replies from departments may take longer than usual. If you are chasing a document or a decision with a deadline, plan for a delay of hours rather than minutes.
- Expect slower replies. Emails to state departments may sit undelivered for a while; check spam folders before resending.
- Use official portals. Services reached through CY Login remain available, so file requests online where possible.
- Call for urgent matters. If something is time-critical, phone the department directly instead of waiting on email.
This text is written from the source article and is not a translation of it.
